Privacy Policy

Last updated: April 24, 2026

Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how ShopCircuit (owned by Vidyant Technologies Private Limited and its affiliates (collectively "ShopCircuit, we, our, us")) collect, use, share, protect or otherwise process your personal information through ShopCircuit website https://www.shopcircuit.ai.

⚠️ While you may be able to browse certain sections of the Platform without registering with us, please note we do not offer any product/service under this Platform outside India. Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection of Information

We collect your personal information relating to your identity, demographics and when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time.

Information we collect:

  • Name, date of birth, address
  • Telephone/mobile number, email ID
  • Occupation and proof of identity/address
  • PAN, GST number, Government ID cards (for sellers)
  • Bank account or payment instrument information
  • Biometric information (facial features, physiological)

Information we track:

  • Shopping behaviour and preferences
  • Browsing history and call data records
  • Device location and IP address
  • Voice commands and chat messages
  • Product reviews and feedback

⚠️ If you receive an e-mail or call from someone claiming to be from ShopCircuit seeking sensitive personal information like debit/credit card PIN, net-banking or mobile banking password, never provide such information. Report immediately to law enforcement.

Use of Information

We use personal information to provide the services you request, enhance customer experience, resolve disputes, prevent fraud, and conduct marketing research.

Order fulfillmentCustomer supportFraud preventionMarketingPersonalizationLegal compliance

Cookies

We use data collection devices such as "cookies" to help analyse web page flow, measure promotional effectiveness, and promote trust and safety. Most cookies are "session cookies" that are automatically deleted at the end of a session.

Sharing of Information

We may share your personal information internally within ShopCircuit entities, affiliates, and with third parties when required for legal obligations, fraud prevention, or business transfers.

Note: We may disclose information to government agencies like ONDC or law enforcement when required by law or legal process.

Security Precautions

To protect your personal information from unauthorised access or disclosure, we adopt reasonable security practices and procedures in line with international standards. We use secure servers and update our systems regularly.

✅ However, data transmission over the internet cannot be guaranteed as completely secure. Users are responsible for protecting their login and password records.

Your Rights

You have the right to access, correct, update, and delete your personal information. You can also withdraw your consent at any time.

Access your data
Request deletion
Opt-out of marketing
Correct inaccuracies

Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us. If you do not wish to receive promotional communications, please unsubscribe by clicking the unsubscribe link in the email or visit our Help Center.

Advertisements

We use third-party advertising companies to serve ads. These companies may use information about your visits to provide personalized advertisements. You can opt-out of personalized advertising using your device's settings.

Use of Children Information

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly collect personal information from children under 18 years.

Data Retention

We retain your personal information no longer than required for the purpose collected or as required by law. We may retain anonymized data for analytical purposes.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure and processing of your information in accordance with this Privacy Policy. You have the option to withdraw your consent by writing to our Grievance Officer.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Platform, or by sending you an email when required by law.

Contact Us

Grievance Officer:

Mr Abhinav Srivastava, Founder, Vidyant Technologies Pvt Ltd., Old no 221 & 22/2, New no 144 & 144/1, Shubhram Complex, 5th floor, MG Road, Bangalore, 560001

Phone:
+91-76-76580202Mon - Sat (9:00 - 18:00)

© 2026 ShopCircuit (Vidyant Technologies Private Limited). All rights reserved.

ShopCircuit is a dynamic ONDC network-connected ecosystem designed in India for Indian sellers, pioneering as the first ONDC Network Participant to operate as both a Buyer and Seller NP. It offers a seamless platform for sellers to register, upload their catalog, and gain visibility across the ONDC network. With a dedicated seller page, a unique QR code for easy marketing, and a robust dashboard for managing products, orders, and payouts, ShopCircuit empowers businesses to thrive in the digital marketplace.

For buyers, ShopCircuit delivers an effortless shopping experience across diverse categories, including fashion, home decor, beauty, and personal care. The ShopCircuit Buyer App ensures smooth access to a wide range of products, connecting sellers with potential customers through the ONDC network. By bridging the gap between sellers and buyers, ShopCircuit is redefining online commerce in India with innovation, accessibility, and growth-driven opportunities.

Disclaimer: ShopCircuit is a shopping application registered under the Open Network for Digital Commerce (ONDC) initiative by the Government of India. The platform provides users access to a wide range of products. Shopcircuit is a registered participant in the ONDC network, offering Buyer and Seller applications that following with the ONDC Protocol.

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